Privacy policy

FITZ-JAMES STUART SL operates this website and online store in order to provide you with a curated shopping experience (the “Services”). Our store is hosted by Shopify, which enables us to provide the Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Data Controller

FITZ-JAMES STUART SL
Calle Princesa 20
28015 Madrid
Spain
Email: info@fitz-jamesstuart.com

Personal Data We Collect

We may collect the following categories of personal information:

  • Contact details (name, billing and shipping address, email address, telephone number)

  • Order and transaction information

  • Payment information (processed securely through payment providers)

  • Account information (if applicable)

  • Communications with us

  • Technical and usage data (IP address, browser type, device information, interaction data)

Purpose of Processing

We use your personal data to:

  • Process and fulfill orders

  • Manage payments and shipping

  • Provide customer service

  • Manage your account

  • Send transactional communications related to your orders

  • Send marketing communications where consent has been given

  • Improve and secure our Services

  • Comply with legal obligations

Legal Basis (EEA / UK)

If you are located in the European Economic Area or the United Kingdom, we process your personal data on the basis of:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests (such as fraud prevention and service improvement)

  • Your consent (for marketing communications and non-essential cookies)

Cookies and Similar Technologies

We use cookies and similar technologies to ensure the proper functioning of the website, to analyze traffic, and to improve your browsing experience.

Cookies may be:

  • Strictly necessary cookies, required for the operation of the website.

  • Analytics cookies, which help us understand how visitors interact with the website.

  • Marketing cookies, used to provide personalized content or advertising, where applicable.

Where required by law, non-essential cookies will only be activated after you provide your consent through the cookie banner. You may withdraw or modify your consent at any time through your browser settings or the cookie management tool available on the website.

Sharing of Personal Data

We may share your personal data with:

  • Shopify (our e-commerce hosting provider)

  • Payment processors

  • Shipping and logistics providers

  • IT and cloud service providers

  • Public authorities where required by law

These third parties process your data under appropriate contractual and legal safeguards.

International Transfers

Your personal data may be transferred outside the European Economic Area or the United Kingdom. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

Data Retention

We retain personal data only for as long as necessary to fulfill contractual, legal, and regulatory obligations.

Your Rights

You may have the right to:

  • Access your personal data

  • Request rectification or erasure

  • Request restriction or object to processing

  • Request data portability

  • Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact: info@fitz-jamesstuart.com

You also have the right to lodge a complaint with your local data protection authority.

Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be published on this page.